About us

At OKIN Process, we won’t just lighten your workload. We’ll actively look for ways to improve it as we go. As your secret weapon, we’ll give you the freedom to focus on being better than the competition.

Your back-office powerhouse

We take ownership of our client’s operations to help them take their business to the next level.

You may be a fast-growing start-up adjusting to surging demand or an established business adapting to a rapidly changing landscape. Whatever stage you’re at, OKIN Process has the front and back-office solutions you need to prosper. Giving you the space to focus on the bigger picture.

Our solutions

How we do it

OKIN Process has the agility and expertise to take ownership of your operations. Transforming them for the challenges you face by replacing cumbersome processes, streamlining work and leveraging the best technologies. Creating a reinvigorated foundation from which to continue growing your business.

Our global teams are expert problem solvers because we recruit people with inquisitive minds and youthful energy. Using the best available technology, they will jump straight into your business and work tirelessly to deliver better operations on your behalf.

Our approach

OKIN Process gives you access to:

global
headquarters

15+

spoken
languages

years of experience

Meet our experts

Tom Demarest

Chief Executive Officer

Tom is an experienced positive culture leader in Enterprise Business Operations launching and running outsource programs and Lean Six Sigma Business Transformation initiatives. Tom is a philanthropist, family man and an Ironman Triathlete. His background of being a highly effective change agent with an entrepreneurial self-made background helps establish OKIN as a dynamic organization.

Mark Keough

SVP of Global Sales

Mark Keough is Senior Vice President of Global Sales for OKIN Process. He is responsible for driving client growth and increasing revenue through OKIN’s direct and indirect enterprise channels across North America as well as Global Multi-nationals. With more than 20 years of senior leadership experience across a range of respected companies, our clients are always delighted to benefit from Mark's strategic input.

Jindřiška Součková

Director of Human Resources

Jindriska has grounded her entire career in HR and enjoys bringing people strategies to life, by finding out how to best serve internal customers, while combining creative and innovative approaches with best practice principles to set efficient and functional processes and operations. She loves to see talents grow and move the company forward, and believes in the power of the company culture and the people living it every day.

Marie Weber

Director of Revenue and Marketing

As OKIN's Director of Revenue and Marketing, Marie leads our team of storytellers and creative thinkers. Always curious, she loves deep-diving into the details of our client projects and turning those insights into stories and content that can help inspire and light the way for other business owners and leaders, who are looking to make their world of work better.

Martina Aloui

Chief Operations Officer

Martina combines analytical skills and strategic thinking with a positive approach and can do attitude. Every problem is an opportunity for her. Matina is passionate about continuous improvement and encourages her team to be the same. She does not hesitate to lead her team and the company through bad times as she sees every crisis as a given chance to start new things or do the current ones differently.

Tom Demarest

Chief Executive Officer

Mark Keough

SVP of Global Sales

Jindřiška Součková

Director of Human Resources

Marie Weber

Director of Revenue and Marketing

Martina Aloui

Chief Operations Officer

“We are customer service people to our core.”

Martina Aloui, Chief Operations Officer, OKIN Process

The power of a global group

Pragmatic, iterative and technology-enabled the OKIN Group is focused on helping businesses reach the next level. With more than 4,000 employees around the world, the OKIN Group incubates and grows companies that fundamentally change work for the better.

As part of this family of companies not only are we relentlessly committed to making our client’s operations work better, but delighted to draw on the broad experience, skills, and investment capabilities of the entire OKIN Group.